HELPDESK

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Open a New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Open a New Ticket

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses.
Check Ticket Status

Be sure to browse our Frequently Asked Questions (FAQs) before opening a ticket

Featured Knowledge Base Articles

Featured
Rooted Recording - Magisk module install guide
We have developed a module to enable call recording on both sides, we support from Android (7.0) up to the latest version of Android (11.0) on rooted ...
My phone updated to Android 9 (PIE) and I can no longer record both sides of the audio?
Some major system changes occurred in the Android 9 update that prevented the call audio stream from being acquired.In some countries, the ...
How can I re-install the Magisk module? I'm having issues migrating from PlayStore to the Retail versions of the module.
This guide will show you how to uninstall the module, if you no longer wish to use it and or you are migrating from the Play Store version to the ...
My device upgraded to Android 10, and I'm no longer licensed?
As of Android 10, Google no longer allows an application to acquire the IMEI identifier of the device, for that reason we can no longer validate your ...

Please Wait!

Please wait... it will take a second!