Frequently Asked Questions
My device upgraded to Android 10, and I'm no longer licensed?
As of Android 10, Google no longer allows an application to acquire the IMEI identifier of the device, for that reason we can no longer validate your old license.
This can easily be rectified by performing the following actions:
Firstly, Ensure you are on application Version 2.0.82 or above
1. Settings -> About
2. Press on the "Registration ID" section and you will be taken to our website to update your existing license:
https://killermobile.com/registration-update
To Locate your existing IMEI, goto:
System Settings -> About Phone and locate your IMEI
3. Upon confirmation of your upgraded license, please perform the following to validate it in the application:
Settings -> General -> Update Registration
This can easily be rectified by performing the following actions:
Firstly, Ensure you are on application Version 2.0.82 or above
1. Settings -> About
2. Press on the "Registration ID" section and you will be taken to our website to update your existing license:
https://killermobile.com/registration-update
To Locate your existing IMEI, goto:
System Settings -> About Phone and locate your IMEI
3. Upon confirmation of your upgraded license, please perform the following to validate it in the application:
Settings -> General -> Update Registration
Last Updated 5 years ago